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Refund policy

Return Policy - Armada Detail

At Armada Detail, we strive to ensure customer satisfaction and trust in every transaction. Our return policy is designed to provide a hassle-free and transparent shopping experience. Below, we outline the key aspects of our return policy:

  1. Return Period: We acknowledge the customer's right to return any product purchased on our website within 14 days from the date of receipt of the item. This period provides the consumer with a reasonable window to evaluate their purchase and make informed decisions.

  2. Return Conditions: It is imperative that returned products are in optimal condition, free from signs of use or damage, and accompanied by all original packaging elements. We reserve the right to reject the return if the products do not meet these criteria.

  3. Return Process: To initiate the return process, the customer should contact our customer service team through the channels provided on our website. Detailed instructions will be provided on the steps to follow, including the issuance of a return authorization if applicable.

  4. Return Costs: During the initial 14-day period following delivery, we cover the costs associated with returning the products. This means that the customer can return the items without incurring additional expenses, supporting our commitment to a worry-free shopping experience.

  5. Refund: Once the returned products are received and evaluated, we will proceed to refund the total purchase amount within a maximum of 14 business days. This refund will include the original shipping costs, if applicable, and will be processed using the same payment method used for the initial purchase.

  6. Exceptions: It is important to note that customized or special order products may be subject to specific return conditions. Detailed information about the return policy for these products will be provided during the purchase process.

Our return policy reflects our ongoing commitment to customer satisfaction and transparency in all our operations. We appreciate the trust placed in Armada Detail and are dedicated to ensuring a seamless shopping experience for all our customers. For further inquiries or assistance, please do not hesitate to contact our customer service team.